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Terms and conditions

At Horizon, we're dedicated to partnering with our clients every step of the way. From tailoring your ideal itinerary and discovering top-notch destinations for the ultimate experience, to curating an exclusive, one-of-a-kind tour. Our multi-day leisure trips are designed to meet any budget or interest, all while ensuring top-notch service. We prioritize quality above all else, without compromising on affordability, efficiency, or the array of options available to travelers.

As a seasoned tour operator, we cherish the trust our clients place in us. Rest assured, we uphold the privacy and confidentiality of any personal information you entrust to us. Please take a moment to review our privacy policy outlined below. By utilizing our website and/or engaging with our travel services, you implicitly agree to abide by our privacy policy.

Our Privacy Policy:

When you embark on a journey with us, our aim is to fulfill your envisioned and desired experience. In order to do so, we may require certain personal data. We understand the importance of safeguarding your personal information, and thus, we pledge to maintain transparency regarding how we collect, utilize, and store your data.
We may request details such as your name, contact information, email address, as well as particulars of your passport, dietary needs, and any pertinent medical conditions to ensure your trip is customized to your requirements. This information will be securely retained post-trip to facilitate future travel plans.

Use of Your Personal Information

Rest assured, your personal information and financial details will not be stored, sold, shared, rented, or leased to third parties.
Please note that these Website Policies, Terms, and Conditions are subject to periodic updates to meet requisite standards.
Certain advertisements featured on our website are provided by third parties. These entities may gather information about you through cookies and web beacons to discern your interests. It's important to note that the actions of these third parties are not governed by our privacy policy.

Your information may be disclosed in the following scenarios:

  • In compliance with legal proceedings or as mandated by law. In such instances, we reserve the right to contest or waive any legal objections.
  • To investigate, prevent, or address illegal or suspected illegal activities; safeguard and uphold the rights, assets, or safety of our company, website, clients, or other individuals; and in adherence to our Terms of Service and other agreements. At Horizon, we prioritize the privacy and confidentiality of our clientele above all else. 
  • Your personal information will only be shared with external entities or third parties under the aforementioned circumstances.

Protection of Your Information:

We are staunchly committed to safeguarding your personal information. Access to your personal data is restricted solely to our employees tasked with managing your account and only for the purpose of conducting necessary business operations.

External Links:

Our website may contain links to other websites, each governed by their respective privacy policies. We advise reviewing the privacy policy of each website independently to understand their protocols for collecting, utilizing, and disclosing personal information.

Handling Complaints:

If you have any complaints while in Egypt, please notify company staff immediately, as most issues can be quickly resolved. If you feel your problem persists, please email us while you are still on your tour.

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